Customer Trust Center
Cookie Policy
How we use cookies and similar technologies — and how to manage them.
Version 1.0 · Customer Trust Center (CTC)
1. Introduction
This Cookie Policy explains how Comparison Junction and CJ OWL, brands operated by Comparison Junction, Inc., together with its parent company, its subsidiaries, affiliates, employees, authorized representatives, contractors, and designated service partners (collectively referred to in this Policy as "Comparison Junction," "CJ," "CJ OWL," "we," "our," or "us") use cookies and similar technologies when you visit our websites, customer portal, mobile applications, and other digital services.
This Policy should be read together with our:
- Terms & Conditions
- Privacy Policy
- Electronic Communications & eSignature Consent
2. What Are Cookies?
Cookies are small text files placed on your computer, smartphone, tablet, or other device when you visit a website.
Cookies help websites remember your preferences, improve your experience, enhance security, measure performance, and personalize content.
Cookies do not typically identify you directly but may identify your browser or device.
3. Why We Use Cookies
Comparison Junction uses cookies to:
- Operate our website.
- Secure customer accounts.
- Remember your preferences.
- Improve website performance.
- Understand customer behavior.
- Measure marketing performance.
- Personalize customer experiences.
- Improve search and AI experiences.
- Prevent fraud.
- Deliver relevant content and advertisements.
4. Types of Cookies We Use
A. Strictly Necessary Cookies
These cookies are essential for the operation of our website and services.
Examples include:
- Login authentication
- Session management
- Shopping cart or service selections
- Security tokens
- Fraud prevention
- Load balancing
Without these cookies, certain services may not function properly.
B. Functional Cookies
These cookies remember your preferences and improve usability.
Examples include:
- Preferred language
- Time zone
- Saved settings
- Customer dashboard preferences
- Accessibility settings
C. Performance & Analytics Cookies
These cookies help us understand how visitors use our website.
Examples include:
- Page visits
- Navigation paths
- Time spent on pages
- Website performance
- Error reporting
- User interactions
We use this information to improve our services.
D. Marketing & Advertising Cookies
These cookies help us:
- Measure advertising effectiveness.
- Show relevant advertisements.
- Understand campaign performance.
- Improve digital marketing.
- Prevent repetitive advertising.
E. Personalization Cookies
These cookies allow us to personalize:
- Product recommendations
- Savings opportunities
- Content
- Customer dashboard
- Membership experience
F. AI & Optimization Cookies
Comparison Junction may use cookies to improve AI-powered features including:
- AI Chat Assistant
- Customer recommendations
- Personalized buying journeys
- Website optimization
- Search optimization
- Buying Intelligence Optimization (BIO™)
These cookies help improve customer experiences but do not independently make legally binding decisions.
5. Third-Party Cookies
We may permit trusted third parties to place cookies on our website.
These may include:
- Analytics providers
- Advertising platforms
- Payment processors
- Fraud prevention services
- Customer support providers
- Video hosting services
- Live chat providers
Each third party is responsible for its own privacy practices.
6. Information Collected Through Cookies
Cookies may collect information including:
- Browser type
- Device type
- Operating system
- IP address
- Language
- Referring website
- Pages visited
- Time spent on pages
- Click activity
- Login status
- Session identifiers
- Marketing campaign information
Cookies generally do not store sensitive personal information such as passwords or payment card details.
7. Cookie Retention
Some cookies expire when you close your browser (Session Cookies).
Others remain on your device for a longer period (Persistent Cookies) until they expire or are deleted.
Retention periods vary depending on the purpose of the cookie.
8. Managing Cookies
Most web browsers allow you to:
- Accept cookies.
- Reject cookies.
- Delete cookies.
- Block third-party cookies.
- Receive notifications before cookies are stored.
Browser settings may be accessed through your browser preferences.
Please note that disabling certain cookies may affect website functionality.
9. Cookie Consent
Where required by applicable law, Comparison Junction will request your consent before placing non-essential cookies on your device.
You may change your cookie preferences at any time through our Cookie Preferences Center.
10. Do Not Track Signals
Some browsers provide a "Do Not Track" feature.
Because there is currently no universally accepted standard for responding to such signals, Comparison Junction may not respond to all Do Not Track requests.
11. International Visitors
If you access our website from outside the United States, your information may be processed in countries where Comparison Junction or its service providers operate.
Where required, appropriate safeguards will be implemented.
12. Changes to this Cookie Policy
Comparison Junction may update this Cookie Policy from time to time.
The latest version will always be available through the Customer Trust Center.
Your continued use of our website after changes become effective constitutes acceptance of the revised Policy.
13. Contact Information
Comparison Junction
Customer Support
Website: www.comparisonjunction.com
Email: [email protected]
Phone: +1-844-678-6868
Customer Trust Center: www.comparisonjunction.com/trust
Cookie Categories Summary
| Cookie Type | Purpose | Required |
|---|---|---|
| Strictly Necessary | Website operation, security, authentication | Yes |
| Functional | Preferences and usability | No |
| Performance & Analytics | Website improvement and analytics | No |
| Marketing & Advertising | Advertising and campaign measurement | No |
| Personalization | Customized content and recommendations | No |
| AI & Optimization | AI features, search, BIO™, customer experience | No |
Your Choices
You can manage your cookie preferences by:
- Using your browser settings.
- Adjusting your preferences in the Cookie Preferences Center.
- Contacting Customer Support.
- Clearing cookies from your browser.
Disabling certain cookies may limit the functionality of some Comparison Junction services.
Customer Trust Promise
At Comparison Junction, we use cookies to improve your experience—not to compromise your privacy.
We are committed to:
- Being transparent about the technologies we use.
- Giving you meaningful choices where required by law.
- Using cookies responsibly to improve security, performance, personalization, and customer value.
- Protecting your information in accordance with our Privacy Policy.
Our goal is to ensure that every digital interaction with Comparison Junction is secure, reliable, and designed to help you make better buying decisions.
Related documents
Disclaimer: All trademarks remain the property of their respective owners, and are used by Comparison Junction only to describe products and services offered by each respective trademark holder. All trademarks remain the property of their respective owners and are used solely to describe products and services offered by their respective trademark holders. Comparison Junction may receive compensation from providers for qualified enrollments or completed services. Savings and availability vary based on market conditions, provider availability, customer usage, and geographic location.