Customer Trust Center

Privacy Policy

How we collect, use, protect, and retain your personal information.

Version 1.0

1. Introduction

Your privacy is important to us.

This Privacy Policy explains how Comparison Junction and CJ OWL, brands operated by Comparison Junction, Inc., together with its parent company, its subsidiaries, affiliates, employees, authorized representatives, contractors, and designated service partners (collectively referred to in this Privacy Policy as “Comparison Junction,” “CJ,” “CJ OWL,” “we,” “our,” or “us”), collect, use, disclose, protect, and retain your personal information when you use our websites, customer portal, mobile applications, memberships, products, and services.

By using our services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following categories of information.

Personal Information

Full Name
Date of Birth (where required)
Residential or Business Address
Email Address
Phone Number

Account Information

Username
Password (encrypted)
Customer ID
Membership Information
Account Preferences

Service Information

Utility Providers
Internet Provider
Mobile Provider
Insurance Provider
Financial Products
Current Plans
Renewal Dates
Usage Information
Service History

Financial Information

Where necessary to provide requested services:

Billing Address
Payment Method
Transaction History

Comparison Junction does not store complete payment card information. Payments are processed through authorized payment providers.

Device Information

IP Address
Browser Type
Device Type
Operating System
Language
Cookies
Session Information

Communications

Records of:

Phone Calls
Emails
SMS
WhatsApp Messages
Live Chat
Customer Support Interactions

Calls may be recorded for quality assurance, training, compliance, and dispute resolution.

3. How We Collect Information

We collect information:

Directly from you
Through our website
Through our customer portal
Through mobile applications
Through forms you complete
During phone conversations
From service providers you authorize
Through cookies and analytics technologies
From publicly available sources where permitted by law

4. How We Use Your Information

We use your information to:

Provide requested services
Compare products and providers
Generate your Savings Opportunity Report™
Deliver CJ OWL membership services
Process service requests
Facilitate provider communications
Improve customer experience
Personalize recommendations
Monitor renewals
Detect fraud
Improve our website and services
Comply with legal obligations
Respond to customer inquiries
Conduct internal reporting and analytics

5. Marketing Communications

With your consent or where permitted by law, we may send information regarding:

Savings opportunities
Better plans
Renewal reminders
New products
Promotions
Educational content
Service updates

You may unsubscribe from marketing communications at any time.

Service-related communications will continue where necessary to administer your account.

6. Cookies & Similar Technologies

We use cookies and similar technologies to:

Improve website functionality
Remember your preferences
Analyze website performance
Measure marketing effectiveness
Enhance security
Personalize your experience

You may manage cookie preferences through your browser settings.

7. AI & Automated Processing

Comparison Junction may use Artificial Intelligence to assist with:

Savings analysis
Product recommendations
Customer support
Content generation
Fraud detection
Service optimization

AI assists our team but does not make legally binding decisions on your behalf without appropriate human oversight.

8. Sharing Your Information

We may share information with:

Utility Providers
Telecom Providers
Insurance Providers
Financial Institutions
Technology Vendors
Payment Processors
Customer Support Partners
Government Authorities where legally required
Professional Advisors
Authorized Service Partners

We do not sell your personal information.

9. Data Security

We implement administrative, technical, and physical safeguards designed to protect your information, including:

Encryption
Secure servers
Access controls
Authentication procedures
Security monitoring
Regular security reviews

While we strive to protect your information, no method of transmission or storage is completely secure.

10. Data Retention

We retain personal information only for as long as necessary to:

Provide our services
Fulfill contractual obligations
Comply with legal requirements
Resolve disputes
Enforce agreements
Improve our services

When information is no longer required, it will be securely deleted or anonymized where appropriate.

11. Your Privacy Rights

Subject to applicable law, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of eligible information
Restrict certain processing
Withdraw consent
Receive a copy of your information where applicable
Object to certain processing activities

Requests may be submitted through our Customer Support team.

12. Children's Privacy

Our services are intended for individuals aged 18 years or older.

We do not knowingly collect personal information from children without appropriate legal authorization.

13. International Data Transfers

Your information may be processed or stored in countries where Comparison Junction or its service providers operate.

Where required, we implement appropriate safeguards to protect transferred information.

14. Third-Party Websites

Our website may contain links to third-party websites.

Comparison Junction is not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

The latest version will always be available through the Customer Trust Center.

Continued use of our services following updates constitutes acceptance of the revised Privacy Policy.

16. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact us:

Comparison Junction

Customer Support

Website: www.comparisonjunction.com

Email: [email protected]

Phone: +1-844-678-6868

Customer Trust Center: www.comparisonjunction.com/trust

Your Privacy Promise

At Comparison Junction, we believe privacy is built on trust.

We are committed to:

Being transparent about how we use your information.
Collecting only the information necessary to provide and improve our services.
Protecting your information with appropriate security measures.
Respecting your choices and privacy preferences.
Using your information responsibly to help you save money, save time, protect your interests, and make better buying decisions.

Our goal is to earn and maintain your trust by handling your information with the same care and respect we would expect for our own.